Jessica has worked in the retail industry for over 20 years, starting on the shop floor at Hobbs before moving to agency and in-house roles in Marketing and PR for businesses including White Stuff, Fulton and Grosvenor Estates.

She has spent the last eight years leading the Fashion Retail Academy's industry-facing Talent Programmes including apprenticeships and bespoke courses. She's worked with the likes of Harrods, TJX, Louis Vuitton, ASOS and Inditex to create innovative skills programmes to bring high potential talent into the business, or upskill current employees to fill crucial skills gaps to drive retention, progression and commercial performance.