Connected commerce and the constant evolution of omnichannel
2022-06-14T14:05:00 2022-06-14T14:05:00 - 2022-06-14T14:40:00
Unified retail, omnichannel, phygital…. however you term it, the focus is on providing a seamless, customer-focused shopping experience at every touchpoint, in a changing world, with changing consumer demands. Simple, right? From digitising the in-store experience to leveraging tech; connecting data to personalising experiences; and breaking down barriers and post-Brexit borders, we explore how to keep up with consumer expectations and drive growth and loyalty in this new world.