Connected commerce and the constant evolution of omnichannel

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Panel discussion (Broadgate 2)

Unified retail, omnichannel, phygital…. however you term it, the focus is on providing a seamless, customer-focused shopping experience at every touchpoint, in a changing world, with changing consumer demands. Simple, right? From digitising the in-store experience to leveraging tech; connecting data to personalising experiences; and breaking down barriers and post-Brexit borders, we explore how to keep up with consumer expectations and drive growth and loyalty in this new world.

Speakers
managing director, Europe
Reformation
co-founder
Rixo
senior director
Avalara
director of M&S.com
M&S